The Body Shack Makes Scents

Refunds & Returns

Due to safety concerns with returning bath and beauty products, we do not accept returns and all products are non-refundable.

Cancellations: To cancel your order, please notify us by email at thebodyshack@protonmail.com within 2 hours of purchase.

Damaged Items: If your product arrives damaged, please notify us by email at thebodyshack@protonmail.com, as soon as possible and within 72 hours (3 days) of receipt of the damaged product‪. The time to file a claim with the shipping company is only 5 business days after you receive your shipment. Once the claim is approved we will be able to replace it.

  

Questions about your order?

Please contact me if you have any problems with your order.